Privacy Policy

How Jobix.AI collects, uses, and protects your personal data - fully compliant with GDPR and CCPA regulations.

What we collect

Account data (name, work email, company, billing details), platform usage data (agents created, campaigns run, call and message volumes), and conversation data processed on your behalf: call recordings, transcripts, message content and the contact records you upload. We also collect standard technical data such as IP address, browser type and referring URL when you visit jobix.ai.

How we use it

To operate the service, deliver conversations you configure, bill accurately, provide support, secure the platform against abuse, and improve reliability. We do not sell personal data, and conversation content processed on your behalf is not used to train third-party foundation models.

Controller, processor and your rights

For account data we act as controller. For the conversation and contact data you upload we act as processor under your instructions, governed by our Data Processing Agreement with Standard Contractual Clauses where required. Under GDPR, POPIA and CCPA you can request access, correction, deletion, restriction, portability or object to processing by emailing legal@jobix.ai.

Retention, transfers and cookies

Retention windows for recordings and transcripts are configurable per workspace, and account data is deleted or anonymised after account closure subject to legal and tax obligations. Data may be processed in the US, EU or South Africa depending on your chosen region and the subprocessors listed on our subprocessors page. Our cookie policy explains the analytics and preference cookies used on this site and how to control them.